September Seminars 2009

To sign up for a class online go to http://boyerandassociates.webex.com and click on the upcoming tab for a list of September seminars. If you would like to be invoiced for a class instead of paying with a credit card, call (262) 754-0525.
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F441-The Revised Guidelines & What You Need to Know
September 2, 1-3pm (CST) webinar & live

Course Objectives:
*Review of the revised Guidelines for F441 Infection Control
*Identify the components of an Infection Control Program: policies & procedures, reporting, surveillance, prevention, control of transmission, recognition and containment of outbreaks
*Review most common facility acquired illnesses; symptoms and transmission procedures
*Identify the proper isolation procedures for the top infectious diseases
*Explain the vaccination procedures and the facility's responsibilities

If you missed the class you can still view the recorded version.

RECOMMENDED AUDIENCE: Administrators & All Nurses
REGISTER NOW:
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Are You Ready? Litigation in Long Term Care
September 8, 1-3pm (CST) live and online

Before you can implement systems to prevent litigation, you must first have a clear understanding of why people sue. The answer may not be as simple as it seems. In the event of a lawsuit, how can you best defend yourself? How should the staff be documenting in the medical record? What strategies does the plaintiff attorney use to win the case? What happens if you are subpoenaed for a deposition? These are all questions that will will address in the seminar.

RECOMMENDED AUDIENCE: Any one involved in the care of a resident
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DON/Nurse Manger Series: MDS Management
September 10, 9-3 In-house training only

Even though the MDS has been used for more than a decade, it poses unique challenges for the clinical departments of long term care facilities particularly the nursing department. Does the staff incorporate effective RAI systems and processes into daily practice? Is the staff knowledgeable and adhering to the State of Wisconsin and CMS regulatory requirements related to reimbursement and compliance? This session provides an overview for the Director of Nursing related to the practice supervision of MDS communication systems. The areas that will be addressed include: Standards+ RAI components for Medicare, Medicaid, CMI, assessment, RAPs, care plan, use of therapy, Medicare B, Restorative, ADL, ARD management and so many more key components from the MDS Manual. The most weighted aspect of success is that of communication. This presentation focuses also on the technological communication systems within the MDS system that are significantly under utilized. These technological systems provide beneficial additional support and time saving processes for a facility. Most providers have “avoidable” errors within their technology system that can add to their vulnerability and exposure that they may not be aware of. The systems reviewed in this presentation include: QI/QM, NH Compare, 5 Star Rating, MDS Submission reports, UB-04, Care Tracker and Point Right.(FREE MDS SUPPORT GROUP MEETS AGAIN OCTOBER 13th FROM 3-5:30PM)

Recommended Audience: DON & Nurse Managers
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Administrator Breakfast: CULTURE CHANGE - September 22, 7-9:30am
Facilitator-Gene Jordan
2 NAB Credits
Fee: $25, call (262) 754-0525 to be invoiced

Culture Change in Long Term Care – What is it, really? Can you measure it? Who has time for it? Some talking points and examples will be shared. Bring your examples, share your experiences.

Come with your examples of physical design changes and organizational design changes and your opinion on which is more important or should come first. My small, rural SNF gained a lot from ten years in our Wellspring Alliance and developed a whole campus of services, but we still recognize some things holding us back. We’d welcome your critique of our next planned organizational shift. Give us your opinion. Will it make a difference?

Presenter: Gene Jordan, Administrator of Northern Lights Services, Washburn, WI
Price: $25.00 (includes a light breakfast)
Bring your Assistant Administrators at no additional cost!
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Making Meals Memorable
September 29, 1-3pm (CST) Live an online

Meal time is the most important time of day for residents. It is imperative that meals be memorable to ensure customer satisfaction. This includes food quality and presentation. It also includes the physical environment as this sets the stage for the atmosphere of meal time. Most importantly, it includes the service provided by the staff.

This session will discuss ideas and methods to improve meal service as perceived by the customer without negatively impacting the food and labor budgets.

After the session, the participants will be able to:

Describe two ways to improve the food quality and/or plate presentation in
their facility

Describe three ways to improve the physical appearance

Describe three ways staff can improve the service to the residents

RECOMMENDED AUDIENCE: Dietary Team, Activity Director, Social Worker and Director of Nursing

REGISTER NOW